Handled with care —
in art, and in service.
Cancellation & Refund Policy — Sauméir
At Sauméir, we aim to ensure a smooth and satisfying experience for every customer.
Cancellations
Within 24 hours: You may cancel your order within 24 hours of purchase for a full refund to the original payment method.
After 24 hours: Cancellation may not be possible as the artwork may already be processed or shipped.
Refunds
Damaged or Defective Artwork: If your artwork arrives damaged or defective, please contact us within 24 hours of delivery with clear photos. Once verified, a refund or replacement will be provided.
Returns
Artwork must be returned in its original condition and packaging.
Returns are accepted only for valid quality-related issues.
By placing an order with Sauméir, you agree to this Cancellation & Refund Policy.
For any assistance, feel free to reach us at hellosaumeir@gmail.com.